PRIVACY POLICY

Online store www.woolish.com owner is Woolish Knitting OÜ (registration code 12797185), location Asula 12-18, Tallinn 11312.

Privacy Policy

Woolish is committed to protecting the privacy of customers and users. For this purpose, we have established this Privacy Policy for the collection, use, disclosure, transmission and storage of customer data. Our activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. Take a moment to review our privacy policy.

Collection and use of personal data

Personal data is data that Woolish collects when performing a contract with an individual or for contacting him/her.
Loyal customer personal data may be collected in the following ways:
• when submitting contact information (including your name, postal address, telephone number, e-mail address, preferred method of contact) on our website or elsewhere (eg stores)
• when using the website from the customer’s account information or through cookies
• when making a purchase or ordering in our store or online store, storing personal contact information or information about purchasing preferences (Woolish may ask you to voluntarily provide personal data and personal information in certain areas of the website. Required personal information may include name, address, postcode, e-mail address and other data)
• when submitting a request for installment payment.

Collection of other data

We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location).
We may also collect information about generalized customer activity in our stores and website. This information is aggregated and used to provide customers with more useful information and to know which parts of the website, products and services are of most interest. Aggregate data is treated as non-personal data in this Privacy Policy.

Use of collected personal data

With the help of the collected personal data, we can inform customers about Woolish product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications about products that may be of interest to them can remove themselves from the target audience at any time. We also use the collected personal data for the delivery of goods and the fulfillment of obligations to the customer.

In order to better serve the customer, Woolish may disclose information about individual users to a third party who provides services to Woolish and is contractually obliged to keep the shared information confidential. A third party is, for example, our partner, whose tasks are to transport the goods sold in the online store or to provide a hire-purchase service.

Modification of collected personal data

Collected personal data to identify and contact the customer can be viewed, changed and supplemented through our customer service at woolish@woolish.ee. 

Protection of personal data

Woolish takes all precautionary measures (incl. administrative, technical and physical measures) to protect the client’s personal data. Only authorized persons have access to change and process the data.

Security

All personal data of the customer that has become known during the visit to the Woolish online store and the performance of purchases are treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser’s personal data and bank details.

Privacy Policy terms and changes

By using our website or filling in a regular customer application, you have read and agreed to these terms and conditions.We reserve the right to change the general terms and conditions of the privacy policy, if necessary, by notifying all regular customers.

If you have any questions or concerns about this Privacy Policy or data processing, please contact us at woolish@woolish.ee